Marketing Professional Scripts

First Time in an Office:

Hi (Receptionist’s Name),

I’m (Your Name) with OnSite Home Inspections.

I’m here to refill our brochures. Can you tell me where they keep the vendor materials?

Do you allow vendors to join in on sales meetings or do office presentations? What day and time are those meetings?

Do you set those up or who should I talk to in order to get on the calendar to do a sales meeting or presentation?

(The goal is a presentation or one-on-one with an influential person such as a high volume agent, team leader, office manager, or broker)

(Schedule something either with the receptionist or contacting the Broker or Office Manager)

(Write a Thank You note to the Receptionist for being so helpful and mail it to the office address)

Subsequent Office Visits:

Hi (Receptionist’s Name),

I’m (Your Name) with OnSite Home Inspections.

I’m here to drop off (fliers, candy, treats, thank you gifts, etc.). Is it okay if I put them right here or is there a better place?

(As always, the goal is a presentation or one-on-one with an influential person such as a high volume agent, team leader, office manager, or broker)

New Agent Follow-Up Call:

Hi (Agent’s First Name),

This is (Your Name) from OnSite Home Inspections, how are you?

I see that this is the first time one of your clients have used us on a home inspection, is that right?

Did they find us on their own or did you refer them to us?

Well, we would love to be your preferred home inspection company. What do you look for in a home inspection company?

(Based on How They Answer You Can Use 2-3 of These Benefits)

– We make it easy for you to schedule inspections through our office or your own app.

– We have several inspectors and can get you on the schedule quick.

– Our inspectors are non-alarmist so they don’t scare the buyers.

– We offer the buyer a list of contractors that we use and trust so they can get follow up repair estimates or repairs done after they move in.

– We have a Home Maintenance Video library of useful tips to repair or maintain things around the house.

– Our reports are full of pictures and are really easy to read and understand.

– We provide a Summary at the end of the report that highlights items that may need attention right away.

– The report is sent to you and the buyer on the same day as the inspection.

– Our prices are competitive and inspections start at $289 for under 2,000 square feet.

– We also do termite inspections, radon gas measurement, infrared camera scans, mold sampling, meth sampling, asbestos sampling, lead-paint testing, and will soon offer sewer camera inspections.

What’s the best email address for you so I can send over some information for you to take a look at?

Okay, I will send that email over to you. Let me know if you have any questions on anything and we look forward to doing your next inspection.

Next Day Follow-Up Call:

Hi (Agent’s First Name),

This is (Your Name) from OnSite Home Inspections, how are you?

I wanted to call to make sure you got the home inspection report okay and see if you have any questions about it?

I was also wondering how we are doing and if there is any way we can improve to better serve you and your clients?

Thank you for sharing that with me. I will be sure to let Sheehan know so that we can discuss how to implement it in our business.